Feedback landing pages
Branded pages that ask one question first: how did it go?
Reputation
Smart Review
Catch the complaint before it becomes a one-star review.
The gap between a 3.9 and a 4.6 rating is rarely the food or the service - it's who gets asked to review, and when. Smart Review asks everyone, then sends the feedback where it belongs.
Features
What Smart Review does
Negative feedback routing
Anything below your threshold goes to your operations lead, privately, immediately.
Suggested review copy
Happy customers get a prompt with local keywords they can edit or post as-is.
Business-specific templates
Question sets tuned for restaurants, clinics, salons, hotels and retail.
Review analytics
Rating trend by outlet, response rate and recurring complaint themes.
Weekly reports
A Monday email with the week's feedback and anything that needs attention.
FAQCommon
Common
questions
We don't filter reviews. Everyone gets the same chance to post publicly - we just make sure complaints also reach you privately, which platforms permit.
Ready when you are
Catch the complaint before it becomes a one-star review
Route happy customers to Google and unhappy ones to your inbox.